Privacy Policy

This page is a working summary for store review and product behaviour. Replace it with counsel-reviewed legal copy before wide production release. For privacy requests, email privacy@kahu.dog.

Account deletion

You can delete your Kahu account from Account settings in the app. After you confirm, your account enters a 30-day pending deletion period. During that window you can sign in and restore the account. After 30 days we permanently remove your login identity and personal contact data.

If you shared a family with other carers, your first name may remain on care activities you logged so the household can understand the pet's history. We do not keep your email or password on those records after purge.

Subscriptions and family access

In-app purchases and family Entitlement billing are not live yet. When billing ships, premium access will be family-scoped; residual paid-period wind-down after a payer deletes their account will be described here only once that behaviour is enabled in product.

Marketing and notifications

Product tip email and marketing push are opt-in (default off) when those controls are available in Privacy settings. Care reminders and emergency notifications are separate from marketing.

Data export

Guardians can request an account data export from Privacy settings. Fulfilment is by email with a time-limited download link when that path is enabled. You may also email privacy@kahu.dog.

Sale of personal information

We do not sell or share personal information for cross-context behavioural advertising.

Contact

We email confirmation when deletion is requested (with the scheduled purge date), a reminder before purge, when an account is restored, and when purge completes. Support: support@kahu.dog.